IDoGood A Digital Marketplace Limited
This document, rules of conduct, policies and the other documents referenced constitute our Terms of Service (“Terms”). The Terms are a legally binding contract between the Seller and IDoGood A Digital Marketplace (“IDoGood”). By using this website and the Services of IDoGood, the Seller accepts these Terms of Service.
IDoGood reserves the right to amend, cancel or alter these Services at their discretion.
The Services provided by IDoGood under this Agreement are collectively referred as the "Services". This contract sets out the rights and responsibilities of the Seller when using the Services of IDoGood (the “Services” includes the website and the application for the Seller’s mobile device, as well as all related websites, and other services or resources provided by us as described below) provided by IDoGood.
Please read these Terms carefully. By using IDoGood’s Services, the Seller is consenting to the Terms and the Seller is consigning the Seller’s Item(s) to be sold by IDoGood.
There is no guarantee that the Seller’s Item(s) will be listed or that the Seller’s Item(s) will sell. Further, there is no guarantee that the amount quoted by IDoGood for the Seller’s Item(s) will be the amount received once the sale is completed.
The following is a brief overview of a typical sales transaction. Any dispute between this overview and the rest of the Terms, the Terms shall prevail.
The services provided by IDoGood assists Sellers to sell selected goods (“Item(s)”) on third party online auction and marketplace websites, in addition to IDoGood’s own e-commerce website.
The Service includes a pre-screening phone call, which may require, at the request of IDoGood, pictures of the selected Item(s). IDoGood may require an in home assessment of the goods before agreeing to help sell the Item(s). Selected goods will then be packaged for sale by a representative of IDoGood. The goods will then be stored at a location that is determined by IDoGood. The location IDoGood shall be controlled at room temperature. IDoGood, at its sole discretion, may refuse to store Item(s) that require specific environmental conditions. IDogood will then list and attempt to sell the Seller’s Item(s) online on a consignment basis.
By using the Service, the Seller agrees to comply with the following policies and any additional policies that IDoGood may notify the Seller from time-to-time. IDoGood will notify the Seller by the email the Seller provided during the registration stage. These changes may include, but are not limited to:
For clarity, IDoGood will be placing items for sale on external websites which have their own Terms of Service and Policies. IDoGood shall comply with the Terms of Service and the Policies of every external website used to sell the Seller’s Item(s). If the Terms of Service and the Policies of these external websites conflict with these Terms of Service, IDoGood shall reconcile any differences on a case by case basis. If there is an irreconcilable difference between the Terms of Service and Policies of IDoGood and the Terms of Service and Policies of an external website used to sell the Seller’s Item(s), IDoGood will remove the Seller’s items from that particular online marketplace.
IDoGood may choose to sell on eBay, Kijiji, Etsy, and any other online marketplace at its own discretion. IDoGood may advertise the Seller’s Item(s) on all, some, or on one of any online marketplace at its own discretion.
The Seller represents and warrant that:
If the Seller breaches any of the above representations and warranties, the Seller may be ineligible to participate in Service in the future. In addition, IDoGood is under an obligation to share information regarding such potential or actual breach with third party marketplace websites, in which case said website may restrict or suspend the Seller’s selling activity on their website.
Item(s) eligible for the Program include electronics, sporting goods, collectibles, gently used brand name handbags, shoes and more. IDoGood reserves the right to make the final determination as to whether a particular product or class of products is prohibited.
In general, IDoGood does not accept:
However, IDoGood may make exceptions to the above list at its sole discretion. IDoGood reserves the right to reject any of the Seller’s Item(s), including the Seller’s eligible Item(s), if they believe that the Item(s) will not successfully sell on marketplace websites.
Insurance for the storage of the Seller’s Item(s) while in the warehouse is provided. Insurance for the transportation of the Seller’s goods to the warehouse for safekeeping is covered by IDoGood up to $300 through a standard commercial insurance. Additional insurance can be arranged by IDoGood at the request of the Seller. Any costs for additional insurance shall be born by the Seller.
IDoGood’s aggregate liability to the Seller or any third party in any circumstance for each Item(s) is limited to the price at which the Item(s) sold on marketplace website and if not sold, the average selling price for virtually the same Item(s) (with the same features and in the same condition) on the marketplace website, eBay, Kijiji, Craigslist, Etsy, or any other applicable online marketplace over the 90 days prior to the determination.
Item(s) will be listed on the various marketplace websites at IDoGood’s discretion, where they will be exposed to a global buyer base.
IDoGood will determine, in its sole discretion, whether the Seller’s Item(s) will be most likely to sell successfully via auction-style or fixed price format. If the Item(s) is listed in auction-style format, the price it sells for will be determined by the bids received, of which IDoGood will accept the highest bid offered. If the Item(s) is listed via fixed price, the price will be determined based on the asking price set by IDoGood. IDoGood will use its expertise and other comparable Item(s) on marketplace websites (such as eBay or Kijiji) to set the asking price for a fixed price listing.
If the Seller’s Item(s) sell, IDoGood will send a payment to the Seller via PayPal for between 10% and 70% of the sale proceeds (excludes tax and shipping) of the Seller’s sold Item(s), depending on the final sale price of each Item(s), no later than 25 business days after each Item(s) is received by the buyer. In order to be paid, the Seller will need a PayPal account to access the sent payment. IDoGood will deposit any payments via PayPal using the email address the Seller have provided. If the Seller does not have a PayPal account, the Seller will receive an email that informs the Seller how to set-up a PayPal account to access the Seller’s money. At this point PayPal is the only payment method available in this Program.
IDoGood will arrange to ship the Seller’s Item(s) to the buyer from the warehouse. When IDoGood sells an Item(s) to a buyer, the sale is final unless the Item(s) is not working or is fake.
IDoGood will use its expertise to decide in its sole discretion whether an Item(s) will successfully sell on eBay, Kijiji, Etsy, or any other online marketplace. Some Item(s) may not be sold on eBay, Kijiji, Etsy, or any other online marketplace for various reasons including, but not limited to, instances where there are questions about the performance, safety, authenticity, or the legality of selling such Item(s) online. If IDoGood determines that an Item(s) is not sellable or if the Item(s) doesn't sell after being listed, the Seller will be notified by IDoGood by email.
Once an Item(s) has been picked up for sale it will be listed for a total of 30 days at the initially determined value of the Item(s). In the event that the Item(s) does not sell it will be listed at a reduced amount as determined by IDoGood. IDoGood shall not reduce the price of the Seller’s Item(s) by more than 50%. IDoGood will return the unsold Item(s) to the Seller if the unsold Item(s) remain unsold after 60 days.
If IDoGood determines in their sole discretion that an Item(s) poses a significant trust and safety risk, such as an illegal Item(s) or a counterfeit, IDoGood has an obligation to properly dispose of the Item(s), in which case the Item(s) cannot be returned to the Seller. IDoGood shall notify the Seller of this determination and allow for a 15 day period for the Seller to produce receipts and/or documentation to challenge IDoGood’s decision. However, the final determination whether an Item(s) poses a significant trust and safety risk, such as an illegal or counterfeit Item(s), remains with IDoGood. At the conclusion of this process, IDoGood shall destroy the fraudulent or counterfeit Item(s) and/or hand the Item(s) over to the police. The Seller releases IDoGood from any liability surrounding this determination.
If the Seller terminates the transactions before the Item(s)(s) are sold, the Seller will be responsible for all the incurred transaction, cancellation and return shipping fees. These are $35 plus return shipping fees plus tax per Item(s).
The Buyer may return the unused, undamaged Item(s) within thirty days after receiving the Item(s) and receive a refund of 80% of the purchase price, in addition to a $35 fee, combined to be considered as a restocking fee.
If an Item(s) is not returned in its original state, the buyer will not be refunded the purchase price. FINAL SALE Item(s) are non-refundable. The Buyer shall be responsible with paying all shipping and handling costs for the return of the product. IDoGood recommends and encourages the purchase of insurance when shipping Item(s).
The Seller may request that IDoGood re-lists the Item(s) a second time. IDoGood may re-list at its exclusive option.
A portion of the sale of every Item(s) through IDoGood is donated to charity. The Seller may choose the percent of the final sale price they wish to donate to charity as well as the Seller charity of choice. The minimum percent of the sale price to be donated to charity is 5% (after fees and deductions). IDoGood will then complete the transaction and re-route the appropriate payments to the Seller and charity of choice. IDoGood will charge an additional 4.9% transaction and payment fee on the value that will be donated to the charity of choice. The Seller may be eligible for a tax receipt for the net amount that has been donated.
IDoGood retains the right to refuse to remit payment to a charity on behalf of the Seller, if, in the sole determination of IDoGood, the charity chosen by the Seller is objectionable, not registered in Canada and/or participates in hateful, racist, or derogatory actions.
When an Item(s) is listed as an auction on eBay, Kjiji, Etsy, or any other online marketplace, shill bidding is prohibited for the Seller’s Item(s) listed by IDoGood. For more information on shill bidding, see Ebay’s policy page here:
IDoGood provides their Services "as is" and "as available" and without any warranty, condition or representation as to the Services, of any kind, express, implied or statutory. IDoGood specifically disclaims any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. In addition, to the extent permitted by applicable law, IdoGood is not liable, and the Seller agrees not to hold IDoGood responsible, for any damages or losses (including, but not limited to, loss of money, goodwill or reputation, profits, or other intangible losses or any special, indirect, consequential, or punitive damages) resulting directly or indirectly from the Services or the Seller’s use of the Program.
IDoGood shall not be responsible for any loss or damage to Item(s) resulting from the following:
Regardless of the previous paragraphs, if IDoGood is found to be liable, such liability to the Seller or to any third party is limited to the greater of (a) value of the Item(s) the Seller attempted to consign (if not sold on eBay, Kijiji, Craigslist, Etsy, or other online marketplaces, based on average selling price of comparable Item(s) sold on ebay.ca in the previous 90 days) and (b) $500.
An initial service fee in the amount of $149.00 plus applicable taxes may be applied for the in-home visit and decluttering services provided by IDoGood. This fee is waived when the Seller’s Item(s) are valued at more than $2500, within a 60-day period.
Item(s) will be priced based on an average of trending pricings on online digital marketplaces such as eBay in the last 90 days. If the Seller’s Item(s) goes unsold for 30 days, IDoGood will relist it at a reduced price for an additional 30 days. In any event, IDoGood will list the Seller’s Item(s)’s for a maximum of 60 days. Unsold Item(s) will be returned to the Seller after the Item(s) has been on sale for 60 days.
IDoGood takes a percentage of the Seller’s Item(s)’s final selling price. As of November 1, 2017, the pricing is as follows:
Item Selling Price
The Seller earns
$750.00 - $1499.99
$500.00 - $749.99
$250.00 - $499.99
$100.00 - $249.99
$50.00 - $99.99
$35.00 - $49.99
Proceeds (minus deductions, costs, and charitable donations) will be available within 21 business days after the buyer return time period has ended. All payments are through PayPal at this point.
IDoGood service, payment and transaction fees are non-refundable, and they will be deducted from the total amount of the sale price at the time the payment is processed.
If, in the determination of IDoGood, an item is valued at over $2000, IDoGood may retain authentication and valuation services of an independent third party expert. The cost of the authentication and valuation services shall be born solely by the Seller and will be deducted by the final sale price.
By using the Service, the Seller agrees to follow the rules and manners as included in our Terms. IDoGood may contact Users or utilize a third party verification service to verify User Information if IDoGood suspects prohibited conduct has occurred. IDoGood may refuse a user access to or suspend a user from all or part of the Service until the completion of such verification. IDoGood may prohibit a user that is terminated for engaging in any prohibited conduct from using and accessing any future services provided by IDoGood. IDoGood may hold funds after termination to cover chargeback/funds reversal risk or refunds arising from Prohibited Conduct.
The Seller agrees not to engage in the following Prohibited Conduct:
IDoGood prohibits the listing or sale of any Item(s) that is set forth within this Prohibited Item(s) and Conduct Policy as well as those Item(s) that are deemed to be illegal.
The Seller may not use the App or Service in connection with any product, service, transaction or activity that in general:
IDoGood may not be used to sell or purchase any of the following products or services:
IDoGood will collect the Seller’s name, address, phone number, email address and PayPal email address for participation in the Program. IDoGood does not sell or rent the Seller’s personal information to third parties for their marketing purposes without the Seller’s explicit consent. The Seller’s personal information will be used only to provide the Seller the Services and any additional services the Seller request.
The Seller agrees to indemnify IDoGood for any and all lawsuits that result from the sale of any Item(s) which is determined, after the sale is effected, to be fraudulent, fake, counterfeit, or otherwise not the product advertised.
This Agreement in no way constitutes or gives rise to an agency, partnership, joint venture or other relationship between the parties. IDoGood and the Seller each will operate under the terms of this Agreement as an independent contractor and not as an agent for the other.
Without limiting other remedies, IDoGood may immediately terminate the Services, and refuse to provide future Services to the Seller if:
The Seller agree to indemnify and hold IDoGood and their respective officers, directors, agents, and employees harmless from any claim or demand, including reasonable legal fees, made by any third party due, connected to, or arising out of the Seller’s breach of this Agreement, or the Seller’s violation of any law or the rights of any third party.
This Agreement will be governed in all respects by the laws of Canada and/or Ontario and that both parties waive any rights to a trial by jury. In the event of any dispute, all parties agree to submit their claim to first be mediated. If the claim is not settled then the parties agree to submit to private arbitration. The decision of the arbitrator is final and binding on all parties.
The Seller shall provide IDoGood a copy of an original receipt, packaging, tags, or other information that proves the Seller’s ownership of the Item(s) as soon as is reasonably practical after engaging IDoGood Services. If the receipt packaging, tags or other information proving the ownership of the Item(s) is not available, IDoGood shall have the right to reject the Item(s) for the Service.
All notices or requests pertaining to these Terms will be in writing and will be sent by email, facsimile or recognized commercial overnight courier. Notices will be deemed received upon receipt of written continuation of transmission when sent by facsimile or signing for receipt of delivery if sent by overnight courier. Notices will be sent to the Seller at the addresses provided.
The failure of either party to require performance by the other party of any provision hereof will not affect the full right to require such performance at any time thereafter; nor will the waiver by either party of a breach of any provision hereof be taken or held to be a waiver of the provision itself.
In the event that any provision of this Agreement will be unenforceable or invalid under any applicable law or be so held by applicable court decision, such unenforceability or invalidity will not render this Agreement unenforceable or invalid as a whole and in such event, such provisions will be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions.
IDoGood reserves the right to amend the Terms at any time by posting a revised version on IDoGood’s website. The Seller shall be notified by email of the updated Terms of Service.
This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof. This Agreement supersedes, and the terms of this Agreement govern, any prior or collateral agreements with respect to the subject matter hereof.
The parties agree that any action in relation to an alleged breach of this Agreement shall be commenced within one year of the date of the breach, without regard to the date the breach is discovered. Any action not brought within that one year time period shall be barred, without regard to any other limitations period set forth by law.